Attorneys customers compare two or three businesses. The first credible reply frames that comparison.
Enquiries arrive when the firm is in court, and a prospective client who waits a day has usually phoned someone else. Cresta answers every enquiry the moment it lands, asks for the review once the work is done, and puts your law firm in front of the people already looking.
What this looks like for a law firm
Answered straight away and sorted it out properly.posted to Google
- Who's messagingSomeone with a problem they have been putting off.
- When they messageTypically weekday mornings, and immediately after a dispute escalates — usually when you can't get to the phone.
- What a job is worthR2 500–R150 000 per matter, which is what a missed enquiry costs.
- What decides itAttorneys customers compare two or three businesses. The first credible reply frames that comparison.
Why the fast ones win
Questions people actually ask
How do law firms get more enquiries?
Local search and reviews now do most of the work that referrals used to. Someone with a legal problem searches, reads reviews, and contacts two or three firms — the one that responds first with a clear next step usually gets the consultation.
Can attorneys advertise and collect reviews in South Africa?
Yes, within the Legal Practice Council's rules on advertising. Reviews of service and responsiveness are permitted; anything disclosing a matter or a client is not, which is why the request has to be worded carefully.
Attorneys by city
Local pages with the competitor picture in each metro.
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