Any business where the enquiry comes in and someone has to answer it.
We started with trades because that is where the leak is worst. The same system runs anywhere a customer messages, compares, and books whoever replies first.
Appliance Repair
The customer phones three numbers off Google and books the first one that answers. Nobody calls back on Sunday.
Plumbers
A burst pipe is a five-minute decision. Whoever answers gets the job, and the price barely matters.
Electricians
Half the enquiries are urgent and the other half need a COC quote nobody follows up on.
Solar Installers
Every lead gets three quotes. The slowest quote is never read, and nobody follows up after the first email.
Security Companies
Enquiries spike after an incident nearby and go cold within a day if nobody responds.
Restaurants
Diners choose on rating and photographs before they ever visit. A single bad month of reviews shows up in empty tables.
Guesthouses & B&Bs
Booking platforms take a cut of every reservation, and direct enquiries go unanswered.
Dentists
Reception is with a patient, the phone rings out, and the caller books with the practice down the road.
Attorneys
Enquiries arrive when the firm is in court, and a prospective client who waits a day has usually phoned someone else.
Accountants & Bookkeepers
Enquiries cluster into a few frantic weeks, and the practice is too busy filing to answer them.
Veterinary Practices
Pet emergencies do not keep office hours, and the owner phones down the list until someone answers.
Panel Beaters & Auto Body
The customer is shaken, comparing two or three shops, and picks the one that makes it easy.
Salons & Spas
Enquiries arrive while every stylist is with a client, and an unanswered message becomes a booking somewhere else.
Moving Companies
Every mover gets three quote requests and the slowest one is never even read.
Cleaning Companies
Contracts are recurring, so a single lost enquiry is not one job — it is a year of them.
Pest Control
Nobody shops around for pest control. They book whoever can come soonest.
Landscaping & Garden Services
Quotes go out and are never followed up, and the season is short.
Waterproofing & Roofing
Enquiries arrive in bursts during the rain and vanish when it stops. Missing that week costs the season.
Driving Schools
Parents compare three schools on price and reviews, and message all of them at once.
Gyms & Personal Trainers
Motivation is perishable. An enquiry answered tomorrow is a person who has changed their mind.
Roof Repair
A leak is urgent for exactly as long as it is raining. Miss the call and the customer books whoever answered before the next storm.
Air Conditioning
Three installers get asked for the same quote. The one who replies the same day with an actual number usually wins, even when they are not the cheapest.
Geyser Repair
A burst geyser is a panic call and an insurance call at the same time. Whoever answers gets it, and the customer never phones back down the list.
Locksmiths
A lockout is a two-minute decision made standing on a pavement. The second name on Google is already too late.
Tree Felling
Quotes get compared on price and on whether the business looks like it carries insurance. Reviews answer that question before the quote does.
Fencing Contractors
Security fencing is bought on trust. The customer checks reviews to find out whether the crew actually finished and cleaned up.
Painters
Three painters quote. The one who turns up when they said they would, and can show photographs of finished work, gets it.
Paving Contractors
Paving is a large cash decision with no urgency behind it. The quote that arrives first, with proof of finished work, sets the benchmark.
Garage Door Repair
A door stuck open is a security problem, not an inconvenience. It gets solved today, by whoever answers.
Not sure if it fits your business? Ask.
Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.