Restaurants customers choose on rating before they choose on anything else.
Diners choose on rating and photographs before they ever visit. A single bad month of reviews shows up in empty tables. Cresta answers every enquiry the moment it lands, asks for the review once the work is done, and puts your restaurant in front of the people already looking.
What this looks like for a restaurant
Answered straight away and sorted it out properly.posted to Google
- Who's messagingA group deciding where to eat tonight.
- When they messageTypically Thursday and Friday afternoons, and the hour before dinner — usually when you can't get to the phone.
- What a job is worthR400–R1 800 per booking, which is what a missed enquiry costs.
- What decides itRestaurants customers choose on rating before they choose on anything else.
Why the fast ones win
Questions people actually ask
How important are Google reviews for a restaurant?
They are effectively the menu now. Diners filter by rating before they read anything else, and a restaurant sitting below four stars is excluded from most searches before its food is ever considered. Volume and recency both matter — a hundred reviews from three years ago count for very little.
How can a restaurant get more reviews without nagging customers?
Ask once, shortly after the visit, on WhatsApp rather than email, and only of guests who booked or paid in a way that gives you their number. One well-timed message converts far better than a QR code on the table nobody scans.
Can a restaurant automate its bookings?
Yes. Enquiries that arrive on WhatsApp, Instagram and the website can be answered and confirmed automatically, which matters most on Friday afternoons when the phone is busiest and nobody is free to answer it.
Restaurants by city
Local pages with the competitor picture in each metro.
Get more restaurants work without spending more on ads.
Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.