For dentists

Dentists customers compare two or three businesses. The first credible reply frames that comparison.

Reception is with a patient, the phone rings out, and the caller books with the practice down the road. Cresta answers every enquiry the moment it lands, asks for the review once the work is done, and puts your dental practice in front of the people already looking.

A dental practice at work

What this looks like for a dental practice

Shared inbox — WhatsApp
Do you take Discovery, and how soon can I get an emergency appointment?Monday mornings and after hours
Thanks for getting hold of us — yes, we can help. What time suits you for a quick call to get the details?Cresta replied in 8 seconds
★★★★★
Answered straight away and sorted it out properly.posted to Google
  • Who's messagingSomeone in pain, or a family choosing a new dentist.
  • When they messageTypically Monday mornings and after hours — usually when you can't get to the phone.
  • What a job is worthR900–R25 000 per patient, which is what a missed enquiry costs.
  • What decides itDentists customers compare two or three businesses. The first credible reply frames that comparison.

Why the fast ones win

What happens to an enquiry while nobody answers

Questions people actually ask

How do dental practices attract new patients?

Most new patients arrive through a local search and choose on reviews and availability. Practices that answer enquiries while reception is busy — and that publish which medical aids they accept — convert far more of the same searches.

Is it appropriate for a dentist to ask for reviews?

Yes, provided the request is made once, after treatment, and no patient information is disclosed. In South Africa this must be handled in line with POPIA and the HPCSA's rules on advertising, which is why the request wording matters.

Dentists by city

Local pages with the competitor picture in each metro.

Get more dentists work without spending more on ads.

Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.